85+ years of combined restoration experience
24 hour emergency restoration
Licensed, bonded, insured, IICRC certified
Guaranteed response time of under 90 minutes
Steven miller
I had 4 inches of standing water in my basement. ServiceMaster was able to pump all the water out of the basement and cleaned and sanitized my floors and walls. I’m extremely impressed by how quick they worked and how clean they left my basement!
We believe the best water damage repair services are comprehensive. No two water damage cases are the same, and you deserve a team that can address all your concerns. Fortunately, we’re here to provide a variety of water damage restoration services for Chicago customers, including the following:
Rapid response mobilization
Water damage assessment
Leak detection (plumbing leaks & burst pipes)
Moisture mapping
Building stabilization
Emergency board up
Water extraction and drying
Flood cleanup for basements and crawl spaces
Water cleanup for overflowing toilets, washers, and other appliances
Sewage cleanup
Applied structural drying
We clean and pack out your property’s water-damaged soft goods.
While we repair your water damage, your items are stored in a temperature-controlled warehouse at our Chicago headquarters.
Our team provides professional cleaning for all your appliances and electronics.
We restore and dry all essential documents and papers.
Our team provides professional, expert art restoration for damaged pieces.
We clean all shelving, bookshelves, light fixtures, and furnishings.
We pack out and either recycle or dispose of all home content we cannot restore.
Sanitization and disinfection
Odor removal
Drywall repair and restoration
Carpet and padding removal and replacement
Baseboard and trim removal and replacement
Fixture removal and replacement
Removal and replacement of damaged wood floors
Fire damage restoration
Flood damage restoration
Mold removal and remediation
Complete water damage restoration
Final cleaning to get your home “move-in ready.”
And more
Water damage isn’t always obvious and easy to detect. That’s why it’s important to know the common signs of water damage and to understand when you may need water damage repair.
The Sound of Dripping Water: This sound generally comes from a leaking pipe or fixture behind the wall, or in a hidden area like under a cabinet.
Floors That Cup or Creak: Floors that feel unstable under your feet or that creak or shift when you walk on them may indicate that moisture has already built up under the floorboards.
Damp Smells: Smelling mold, mildew, or moisture is a sign that water has built up in the home.
Pooling Water: Pooling water around appliances, pipes, or other areas is the most obvious sign that you need water damage cleanup repair.
Visible Mold or Mildew: Mold and mildew on your walls, flooring, or ceiling are signs of damp or wet conditions. Mold can look green, yellow, purple, or even brown, depending on the type of mold.
Discolored Surfaces: Over time, surfaces may become discolored or suffer water stains from standing or leaking water.
Higher Than Normal Water Bills: If you’ve noticed that your water bill is increasing, it could be a sign of leaking or burst pipes.
Peeling, Bubbling, Cracked Paint or Water Stains on Wall: This indication that water is leaking somewhere and damaging the surfaces of your walls.
If you’ve noticed any of the signs above, contact our team for comprehensive water damage repair today!
Our team uses a proven process to repair water damage. Here are the five steps we follow:
Our technicians pinpoint all sources of water with infrared cameras and determine the extent of damage with specialized moisture readers. We then report our detailed assessment to you.
We take the time to explain all plans of action, including cost estimates. If we have to remove baseboards, tear out drywall and dispose of wet insulation, you know in advance.
We remove water from your property with a full arsenal of industry-proven water extraction equipment. After our pumps, vacuums and line truck mounts have done their job, we take care of the drying process.
Once everything is dry, we begin cleanup. Surfaces and porous materials are sanitized with appropriate techniques and antimicrobial products. Carpets come back to life with deep steam cleaning, and air scrubbers restore a fresh atmosphere.
Minor jobs can require replacing small areas of sheetrock. Large projects might include rebuilding floors and walls. Whatever it takes, we get you back on your feet by making sure that your property is as good as new.
Water damage happens for a variety of reasons. Here are some of the most common ones:
A leaking roof
Clogged toilets
Leaky plumbing
Sewage backup
Foundation cracks
Moisture behind walls
Flooding due to storm damage
Leaking and broken appliances
Flooding due to firefighting efforts
Ceiling leaks due to the upstairs unit
Ice dam water leaking into the house
Overflowing toilets, bathtubs, and sinks
Damaged, broken, or defective water heaters
Burst or broken pipes and hoses, plumbing, etc.
Severe weather, including snowstorms and thunderstorms
Our basement was flooded due to the pipe burst. We also had the team repair the different part of our home at the same time, that was damaged by other causes. The overall communications were prompt.
I had a burst pipe in the middle of the night and one of my guest rooms was damaged. Service Master was able to get a crew to me first thing in the morning. Everyone was super helpful.
I used ServiceMaster for a recent water damage issue. They helped me with my insurance claim and handled all aspects from packing out my home, mitigating and repairs. I highly recommend them!!!
The crew came back out and quickly dried and cleaned/disinfected my basement and returned twice to ensure everything was completed to my satisfaction. I highly recommend them.
I immediately called ServiceMaster by Zaba in Chicago and they came out within the day to clean up the mess and dry everything out. I definitely would recommend them.
ServiceMaster cleaned it out and within 48 hours they got rid of the soot/smoke smell and had cleaned the entire apartment from soot residue. Highly recommend them.
Everytime I contacted him with questions during the process he again was informative, patient and continued to provide. I will share my positive review with my insurance agent and the adjuster.
ServiceMaster Restoration by Zaba is a water damage restoration company based in Chicago, providing residential and commercial disaster restoration services from water to fire damage cleanup and more.
Since 2008, our certified woman owned, minority and family-owned company has proudly served Chicago and the surrounding suburbs. We do so with a deep, professional commitment to our work and a personal dedication to the people we help every day.
We believe in building long-term relationships throughout the community by earning our clients’ trust and loyalty. Truly caring for our customers and our team members is an affirmation of our sense of responsibility to those around us. Very few businesses are in our position to support people when they need it the most. We’re grateful that we can respond with services that make a positive, lasting difference.
A Swift Response
We’ll respond immediately to your call because we understand that time is of the essence when water invades your property. Our office is located in downtown Chicago, IL just west of Millennium Park and nearby Willis Tower, and Magnificent Mile so we are uniquely positioned to arrive on time – every time – with all the tools necessary to do the job right.
Personal Attention
Based on the extent of the water damage, we’ll develop a personalized repair and restoration plan that fits your budget. As soon as you approve our plan, we’ll get to work.
Transparency and Open Communication
We want you to feel fully confident in our work, so we keep lines of communication open. If you have any questions about what is water restoration or the methods we use to extract water and repair damage, don’t hesitate to ask us.
Most water damage restoration services in Chicago average between $3,000 and $8,000. It is usually calculated per square foot, so the final figures for large properties can be higher. Severe damage and extensive reconstruction also add to restoration expenses.
Contamination from sewage backup or toxic black mold growth are just a few examples of issues that may complicate a restoration project. Time is a factor too. Without immediate cleanup, water damage quickly spreads and increases the square footage that must be restored.
Typically, most policies cover 100 percent of water damages excluding your deductible. However, be sure to check coverage details with your agent. We need as much information as possible so that we can help you file your water damage restoration claim.
Water damage restoration can involve removing soaked materials including floors, walls, and carpets. The drying process averages between three and five days. Finish time depends on job size.
It’s very important that you document all water damage with photographs. Most agents consider you responsible for an inventory.
After a water damage event, mold can start to grow in as little as 24–48 hours, especially in Chicago’s humid environment. Our team provides mold restoration services designed to bring mold levels back to normal, natural levels, where they don’t present a threat to people living in the home. We will clean mold where possible and remove items that are affected badly enough by mold that they cannot be saved. The result is a clean, healthy home for you and your loved ones.
You’ll want to contact your insurance company as soon as possible, but it’s critical to stop and contain the water damage first. Because of this, most customers call the insurance company after contacting ServiceMaster Restoration by Zaba. Calling our team first allows us to get a jump start on the repairs. Plus, we have years of experience working with insurance companies on water damage restoration claims, and we can help you file your claim for Chicago water damage.
The quick answer is yes. Even when water damage seems minimal, it can cause serious structural damage to your Chicago home or business. A small leak can cause drywall to become unstable, for example, while flooding in the basement can compromise your home’s foundation.
Additionally, water damage causes mold and mildew growth, which can create a variety of health concerns. According to the CDC, exposure to mold can cause symptoms like wheezing, red or itchy skin and eyes, a runny nose, new or worsening asthma symptoms, fever, and shortness of breath, to name a few.
Without the help of a professional restoration company, you may be unaware that mold exists in your home.
Here’s the bottom line:
Even if it just seems like a small leak or a slow drip, contact ServiceMaster Restoration by Zaba. Our Chicago-based team will evaluate the source and extent of the water damage, complete any necessary repairs, and give you the peace of mind that comes with knowing your home is completely dry, safe, and healthy.
Homeowners across the city are often surprised by the wide-ranging impact of residential water damage. These are examples of the problems that cause stained walls, soaked floors, ceiling cave-ins and ruined belongings.
Burst or Broken Pipes – Freezing weather, shifting foundations or bad joints result in ruptured pipes.
Blocked Drains – From kitchens and baths to laundry rooms, blocked drains cause backups and overflows.
Broken Water Heaters – Rust and mineral buildup can result in cracked tank linings and leaking water heaters.
Washing Machines – Worn internal seals and broken water level switches are just a few reasons washers leak.
Appliance Hoses – Loose connections and bad seals allow water to drip from appliance supply and drain hoses.
Clogged Toilets – Flushing a clogged toilet can cause water to back up, spill over the bowl and flood the bathroom.
HVAC Leaks – Cracked drip pans, dirty air filters and clogged condensate lines are all sources of HVAC leaks.
Moisture Behind Walls – Extreme exterior and interior temperature differences cause moisture inside walls.
Leaky Roofs – Rain leaking through loose singles and underlayment soaks interior ceilings, walls and floors.
Clogged Gutters – Snow melt and rain runoffs overflow clogged gutters, back up under eaves and seep inside walls.
Bad Sump Pumps – Bad valves and clogged impellers prevent basement sump pumps from operating properly.
Foundation Cracks – Hydrostatic pressure, shifting soil and poor drainage can cause cracks in foundation walls.
Sewage Main Backups – Main sewer line backups occur when aging infrastructure fails or floods.
Natural Storm Events – From flash floods to sustained flooding, Chicago storms often cause home water damage.
When you’re dealing with a water-related emergency at your home or business, you need expert water damage restoration services immediately. You also want to know you’re hiring the best.
Asking these questions can help you choose the right restoration company for the job.
1. Are They Fully Credentialed?
A professional restoration contractor is fully licensed, bonded and insured. The business is backed by years of industry experience.Their technicians are industry-certified, and they work in full compliance with all OSHA and EPA regulations.
Here at ServiceMaster by Zaba, we have all of the required certifications and licenses.
2. Are They Available 24/7?
After the initial event, water damage can quickly spread through a house or workplace. Make sure they offer 24/7 emergency services for property owners in Chicago and the suburbs. ServiceMaster by Zaba offers year round emergency services.
3. How Does Their Water Damage Process Work?
Ask the water damage company about their cleanup and restoration process. Expect a clear explanation of their basic steps for returning your property to its pre-loss condition.
4. Do They Assist With Water Damage Claims?
An established water damage restoration business maintains its status as a Preferred Vendor with insurance companies, just like ServiceMaster Restoration by Zaba. That standing is your assurance of assistance from a team that understands how to expedite business and residential water damage claims.
5. Can They Share References?
Ask them about past projects similar to yours. A successful water damage restoration contractor is always happy to share customer references. Review testimonials on the company’s website, and check independent review sites too.
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